best99 offers two separate options: a temporary break or a permanent account closure.
Temporary Deactivation (Cooling-Off / Self-Exclusion):
If you need a short break, go to Account Settings and activate a cooling-off period under the "Responsible Gaming" tab. You can choose anywhere from 1 day to 6 weeks. During this time, logging in or making deposits will not be possible, but your existing balance will remain safe. For a longer break, activate self-exclusion – available for 6 months or 1 year. Your account will be automatically reinstated once the period ends. Permanent Closure:
If you'd like to permanently close your account support@best99.clickEmail us or reach out via live chat. Before submitting your request, make sure to withdraw any remaining balance — a permanently closed account cannot be reactivated. Processing time: Cooling-off takes effect immediately. Permanent closure requests are generally processed within 24 hours.
If you need a short break, go to Account Settings and activate a cooling-off period under the "Responsible Gaming" tab. You can choose anywhere from 1 day to 6 weeks. During this time, logging in or making deposits will not be possible, but your existing balance will remain safe. For a longer break, activate self-exclusion – available for 6 months or 1 year. Your account will be automatically reinstated once the period ends. Permanent Closure:
If you'd like to permanently close your account support@best99.clickEmail us or reach out via live chat. Before submitting your request, make sure to withdraw any remaining balance — a permanently closed account cannot be reactivated. Processing time: Cooling-off takes effect immediately. Permanent closure requests are generally processed within 24 hours.
best99 does not charge any withdrawal fees. However, bKash, Nagad, or Rocket may apply their own transaction charges — this is subject to each mobile banking provider's own policy.
Withdrawal limit:
For KYC-verified accounts, funds typically arrive within 15 minutes to 24 hours. VIP Platinum and Diamond members receive priority processing. Important: Withdrawals are always processed to a mobile banking account registered in your own name. Transfers to third-party numbers are not permitted. If your KYC verification is incomplete, your withdrawal may be put on hold.
- Minimum withdrawal: 200 BDT
- Daily maximum: ৳1,00,000 (Standard Member)
- VIP Gold and above: ৳5,00,000 Daily
- Maximum per single transaction: ৳50,000
For KYC-verified accounts, funds typically arrive within 15 minutes to 24 hours. VIP Platinum and Diamond members receive priority processing. Important: Withdrawals are always processed to a mobile banking account registered in your own name. Transfers to third-party numbers are not permitted. If your KYC verification is incomplete, your withdrawal may be put on hold.
No separate code needed to claim the welcome bonus — simply make your first deposit and the bonus will be added to your account automatically.
Here are the steps:
- Complete your registration on best99 and verify your mobile number with an OTP.
- Log in to your account and go to the deposit page.
- A minimum of from bKash, Nagad, or Rocket 500 BDT Make a deposit.
- Once your deposit is confirmed, a matching bonus (up to ৳5,000 BDT) will be credited to your balance.
- Maximum Bonus: ৳5,000
- Minimum eligible deposit: 500 BDT
- Wagering requirement: a total of the combined bonus and deposit amount of 20x
- Validity: from the date the bonus is received 30 days Wagering must be completed within
Slots are games where you spin the reels and win by landing matching symbols. No strategy is required – results are determined by an RNG (Random Number Generator).
Best99 offers five main types of slots:
1. Classic Slots (3 reels): Simple, old-school slots with fewer paylines and straightforward rules — ideal for beginners. Examples include Fruit Blox and Lucky 7.
2. Video Slots (5+ reels): The most popular type of modern slots. Multiple paylines, bonus rounds, and free spins — with thousands of titles from Pragmatic Play, NetEnt, and more.
3. Megaways Slots: The number of paylines changes with every spin – sometimes exceeding 10,000. Big Bass Bonanza and Gates of Olympus are among the most popular.
4. Progressive Jackpot Slots: A portion of every bet contributes to a massive prize pool. With titles like Mega Moolah and Major Millions, jackpots worth crores are within reach.
5. Buy Bonus Slots: You can buy into bonus rounds directly at a set price, without waiting for them to trigger naturally during play.
RTP (Return to Player) information is available on each slot's info page. New slots are added every week — New Games See on page.
The best99 VIP programme has four tiers. Points are earned through logins and wagers, and your tier is determined by the points you accumulate.
Tier & required monthly points:
- Silver: 0 – 4,999 points – 3% weekly cashback, birthday bonus
- Gold: 5,000 – 19,999 points – 5% cashback, faster withdrawals, exclusive promotions
- Platinum: 20,000 – 49,999 points – 8% cashback, dedicated account manager, higher withdrawal limits
- Diamond: 50,000+ points – 12% cashback, instant withdrawals, exclusive event invitations, personalized bonuses
The minimum bet at best99 varies slightly depending on the game type, but overall it's possible to get started with a very small amount.
Minimum bet by game type:
- Slot Games: Usually a minimum per spin of ৳1 starting from. Some premium slots have a minimum of ৳5.
- Live Casino (Roulette, Blackjack): Minimum 10 BDT per round.
- Live Baccarat: Minimum ৳20।
- Sports Betting: Minimum single bet 10 BDT।
- Lottery: Minimum per ticket ৳5।
- Crash Games (Aviator, etc.): Minimum ৳1।
Wagering requirements refer to how many times you need to turn over your bonus amount before you can withdraw it. It may sound complex, but a simple example makes it easy to understand.
Example:
Say you deposit ৳1,000 and receive a ৳1,000 bonus. Your total balance is ৳2,000. If the wagering requirement is 20x, then: Total wagering required = (৳1,000 bonus + ৳1,000 deposit) × 20 = ৳40,000. This means once you've placed a total of ৳40,000 in wagers, any winnings from the bonus become eligible for withdrawal. Key rules:
Say you deposit ৳1,000 and receive a ৳1,000 bonus. Your total balance is ৳2,000. If the wagering requirement is 20x, then: Total wagering required = (৳1,000 bonus + ৳1,000 deposit) × 20 = ৳40,000. This means once you've placed a total of ৳40,000 in wagers, any winnings from the bonus become eligible for withdrawal. Key rules:
- Slot games generally contribute 100% towards wagering requirements.
- Live Casino and table games contribute 10–25%.
- Sports Betting wagers generally do not count toward wagering requirements.
- If the wagering requirements are not met within 30 days of receiving the bonus, the bonus will be forfeited.
- If you withdraw while wagering is still in progress, your bonus will be forfeited.