Every piece of information you share with best99 is held in trust. This privacy policy explains what data we collect, why we collect it, where it is stored, and what rights you have.
The core principles Best99 follows to protect your personal information.
Best99 only collects information strictly necessary to operate the service. We never ask for personal data that isn't needed.
All your data is protected with 256-bit SSL encryption — secured at every step, from the moment of transaction through to storage.
Best99 never sells your personal information or shares it with advertisers. Data is used solely to improve the quality of our services.
You have the right to view, correct, or request deletion of your data at any time. Best99 respects and honors all such requests.
Best99 uses cookies on its website solely to enhance your experience. Full disclosure is provided on which cookies are in use.
Best99's data security measures are regularly audited by independent external experts to ensure the highest level of protection is maintained.
By creating an account or using Best99's services, you are considered to have accepted this Privacy Policy. We encourage you to read the full document to understand how we keep your data safe.
This privacy policy explains how Best99 How your personal information is collected, processed, stored, and protected. best99 is an online gaming and Sports Betting platform operating for users in Bangladesh.
Best99 believes that personal privacy is a fundamental right. We collect only the data that is strictly necessary, and we apply the highest technical and organizational safeguards to protect it. This policy has been developed in accordance with international data protection standards.
In this policy, "we" or "best99" refers to the best99.click website and its associated services. "You" or "member" refers to any individual who uses best99's services.
Best99 collects the following types of information:
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity-Related | Full name, national ID number, date of birth | KYC Verification & Age Confirmation |
| Contact Information | Mobile number, email address | Account Registration & Support |
| Financial Information | BKash/Nagad number, transaction history | Payment Processing |
| Gaming Data | Betting history, winnings, preferred games | Service Improvement & Fraud Prevention |
| Technical Information | IP address, device type, browser information | Security & Technical Troubleshooting |
Best99 does not collect any information beyond what is listed above. If you feel you are being asked for unnecessary personal data, please let our support team know.
Best99 uses collected data exclusively for the following purposes:
Best99 never shares your data with third parties for advertising or commercial gain.
Best99 servers are hosted in high-security data centers. All data is protected with 256-bit SSL/TLS encryption — from the moment you access the site to the completion of every transaction, your data remains encrypted at every step.
Security measures Best99 has in place to protect your data:
Data retention period: for the duration your account is active, and up to five years after closure as required by law. Note that certain transaction records may be retained longer under anti-money laundering regulations.
Best99 only shares data with third parties in the following limited circumstances:
In all of the above cases, only the minimum necessary data is shared. All our third-party partners are bound by strict confidentiality agreements. Best99 never sells your data to advertising networks, data brokers, or marketing companies.
Best99 uses cookies on its website. Cookies are small files stored in your browser that help improve your experience on future visits.
Best99 uses three types of cookies:
Best99 never uses third-party advertising cookies. You can manage or delete cookies through your browser settings, though doing so may limit certain features.
As a registered member of best99, you have the following rights:
To exercise these rights, email support@best99.click. Best99 will respond to your request within 30 days. In some cases, legal obligations may prevent the deletion of certain data — you will be informed of the reason if that applies.
Best99's services are strictly for users aged 18 and above. best99 never knowingly collects information from or provides services to anyone under 18.
Age is verified at registration and confirmed through date of birth during the KYC process. If we become aware that data from a minor has been collected inadvertently, it is deleted immediately and the account is closed.
If a parent or guardian believes their child has created an account on best99, please contact support@best99.click immediately.
Best99 may update this Privacy Policy when necessary. For any significant changes, members will be notified by SMS to their registered mobile number or by email, and the update date will be displayed on the website.
Continuing to use the service after any changes have been made constitutes acceptance of the updated privacy policy. If you do not wish to accept the changes, you will have the option to close your account and withdraw any available balance.
The date of the most recent update is always displayed at the top of this page. To request a copy of a previous version, please contact support.
For any privacy-related questions, complaints, or requests, please contact Best99's data protection team:
Best99 takes every privacy complaint seriously. Once a complaint is submitted, a reference number will be issued and regular updates will be provided.
If you are not satisfied with our response, you have the right to file a complaint with the relevant data protection authority.
Your NID or passport details are used solely for KYC verification. This information is stored in encrypted form and can only be accessed by authorized personnel.
Your bKash or Nagad number is used solely to process transactions. Best99 never shares payment information with any third party.
Best99 does not track your precise location (GPS). Only your approximate country is identified via IP address, strictly for security purposes.
Customer support chat history is confidential and used solely for resolving issues.
Best99 does not use your information to send you unsolicited promotions. You can turn off any communications at any time through your notification settings.
After closing your account, you may request deletion of any data we are not legally required to retain.
Using any online service requires sharing some personal information — but you have every right to know that it's in safe hands. Best99 Transparency is our highest priority. Everything written on this page is true, and we do what we say.
One of the biggest concerns among digital service users in Bangladesh is the misuse of personal data. Some platforms sell or repurpose their members' information. Best99 stands firmly against this practice. We want to be clear — your mobile number, name, and any other personal information have never been sold and never will be.
Many people feel uneasy about the KYC process — submitting a photo of your NID or passport can feel uncomfortable. At best99, however, this information serves one purpose only: verifying your age and identity. It is stored on encrypted, password-protected servers, and only staff directly involved in the verification process have limited access to it.
Gaming data — such as which games you played, how much you wagered, and what you won — is retained by Best99 for two reasons: to detect fraudulent activity, and to improve your gaming experience. For example, if you frequently enjoy cricket betting, relevant offers can be surfaced to you sooner. This data is never shared externally.
We are also transparent about IP address collection. When you log in to Best99, your IP address is logged. This is because an unexpected login from a different country on the same account is considered suspicious — and a security alert will be sent to protect your account. This is done entirely for your benefit.
Best99 regularly has security experts audit its systems through a process known as penetration testing — probing for vulnerabilities the way a hacker would, and fixing them before they can be exploited. No member data is used in this process; only the system architecture is tested.
In short — sharing your data with Best99 is like placing it in trust with us. We are accountable for that trust on both a technical and ethical level. Maintaining the confidence of millions of people in Bangladesh leaves no room for compromise on that commitment.
Bank-grade encryption technology. Every connection you make is encrypted — no one can intercept your data in transit.
Best99's servers are protected by multi-layer firewalls. Suspicious traffic is blocked automatically.
Servers are housed in internationally certified Tier-3 data centers with 24/7 physical and digital security monitoring.
Member data is backed up on a regular basis, eliminating the risk of data loss due to technical issues.
Security experts regularly audit our systems for vulnerabilities and address any issues before they can cause harm.
Each staff member can only access the information required for their specific role — nothing more.
If you have any questions about this Privacy Policy, please get in touch with us: support@best99.click. See Also: Terms & Conditions and Responsible Gaming. best99 is exclusively for members aged 18+.