Your information is secured with SSL encryption Your Data Is Never Sold to Third Parties 256-bit encryption always active GDPR-Compliant Privacy Policy Your Data Belongs to You – best99's Promise Last Updated: January 2026 Your information is secured with SSL encryption Your Data Is Never Sold to Third Parties 256-bit encryption always active GDPR-Compliant Privacy Policy Your Data Belongs to You – best99's Promise Last Updated: January 2026
Legal Documents

Best99 Privacy Policy – Your Data How We Protect You

Every piece of information you share with best99 is held in trust. This privacy policy explains what data we collect, why we collect it, where it is stored, and what rights you have.

Open an Account Last Updated: 1 January 2026
256
Bit SSL Encryption
0
Selling Data to Third Parties
24/7
Security Monitoring
100%
Data Transparency

Privacy Policy Highlights at a Glance

The core principles Best99 follows to protect your personal information.

Minimal Data Collection

Best99 only collects information strictly necessary to operate the service. We never ask for personal data that isn't needed.

Strong Encryption

All your data is protected with 256-bit SSL encryption — secured at every step, from the moment of transaction through to storage.

Not Shared with Third Parties

Best99 never sells your personal information or shares it with advertisers. Data is used solely to improve the quality of our services.

Your Rights Over Your Data

You have the right to view, correct, or request deletion of your data at any time. Best99 respects and honors all such requests.

Cookie Transparency

Best99 uses cookies on its website solely to enhance your experience. Full disclosure is provided on which cookies are in use.

Regular Security Audits

Best99's data security measures are regularly audited by independent external experts to ensure the highest level of protection is maintained.

Why You Should Read This Document

By creating an account or using Best99's services, you are considered to have accepted this Privacy Policy. We encourage you to read the full document to understand how we keep your data safe.

1Introduction

This privacy policy explains how Best99 How your personal information is collected, processed, stored, and protected. best99 is an online gaming and Sports Betting platform operating for users in Bangladesh.

Best99 believes that personal privacy is a fundamental right. We collect only the data that is strictly necessary, and we apply the highest technical and organizational safeguards to protect it. This policy has been developed in accordance with international data protection standards.

In this policy, "we" or "best99" refers to the best99.click website and its associated services. "You" or "member" refers to any individual who uses best99's services.

2What Data We Collect

Best99 collects the following types of information:

Data Type Example Reason for Collection
Identity-Related Full name, national ID number, date of birth KYC Verification & Age Confirmation
Contact Information Mobile number, email address Account Registration & Support
Financial Information BKash/Nagad number, transaction history Payment Processing
Gaming Data Betting history, winnings, preferred games Service Improvement & Fraud Prevention
Technical Information IP address, device type, browser information Security & Technical Troubleshooting

Best99 does not collect any information beyond what is listed above. If you feel you are being asked for unnecessary personal data, please let our support team know.

3How Your Data Is Used

Best99 uses collected data exclusively for the following purposes:

  • Account Management: Securing registration, login, and overall account safety.
  • Payment Processing: Ensuring deposits and withdrawals are processed correctly.
  • KYC Verification: Verifying your age and identity.
  • Fraud Prevention: Detecting irregular activity and keeping your account secure.
  • Customer Support: Helping you resolve any issues you may have.
  • Service Improvement: Improving the quality of games and the platform.
  • Legal Obligations: As required to comply with applicable laws.

Best99 never shares your data with third parties for advertising or commercial gain.

4Data Storage & Security Measures

Best99 servers are hosted in high-security data centers. All data is protected with 256-bit SSL/TLS encryption — from the moment you access the site to the completion of every transaction, your data remains encrypted at every step.

Security measures Best99 has in place to protect your data:

  • Firewall and intrusion detection systems.
  • Regular security audits and penetration testing.
  • Staff data protection training.
  • Minimum access policy — only authorized staff with a specific need can access particular data.
  • Regular backups and a disaster recovery plan are in place.

Data retention period: for the duration your account is active, and up to five years after closure as required by law. Note that certain transaction records may be retained longer under anti-money laundering regulations.

5Third Parties & Data Sharing

Best99 only shares data with third parties in the following limited circumstances:

  • Payment Provider: bKash, Nagad, Rocket – only the information necessary to complete transactions.
  • Game Provider: Pragmatic Play, Evolution, Spribe — minimal data shared solely for the technical operation of games.
  • Legal Obligations: In response to a court order or a lawful request from a regulatory authority.
  • Anti-Fraud Organizations: Backed by industry-standard fraud detection services.

In all of the above cases, only the minimum necessary data is shared. All our third-party partners are bound by strict confidentiality agreements. Best99 never sells your data to advertising networks, data brokers, or marketing companies.

6Cookies & Tracking Technologies

Best99 uses cookies on its website. Cookies are small files stored in your browser that help improve your experience on future visits.

Best99 uses three types of cookies:

  • Essential Cookies: Essential for login sessions and site security. Disabling these cookies will prevent the website from functioning properly.
  • Performance Cookies: To understand which pages are used most frequently – helping us improve the website.
  • Preference Cookies: To remember your language preference and display settings.

Best99 never uses third-party advertising cookies. You can manage or delete cookies through your browser settings, though doing so may limit certain features.

7Your Data Rights

As a registered member of best99, you have the following rights:

  • Right to Access: You may request a copy of the personal data we hold about you.
  • Right to Rectification: You can request corrections to any inaccurate or outdated information.
  • Right to Erasure: In certain circumstances, you may request that your data be deleted.
  • Right to Restrict Processing: In certain circumstances, you may request that the use of your data be restricted.
  • Right to Object: You may object to your data being used for specific purposes.

To exercise these rights, email support@best99.click. Best99 will respond to your request within 30 days. In some cases, legal obligations may prevent the deletion of certain data — you will be informed of the reason if that applies.

8Children's Privacy

Best99's services are strictly for users aged 18 and above. best99 never knowingly collects information from or provides services to anyone under 18.

Age is verified at registration and confirmed through date of birth during the KYC process. If we become aware that data from a minor has been collected inadvertently, it is deleted immediately and the account is closed.

If a parent or guardian believes their child has created an account on best99, please contact support@best99.click immediately.

9Changes to the Privacy Policy

Best99 may update this Privacy Policy when necessary. For any significant changes, members will be notified by SMS to their registered mobile number or by email, and the update date will be displayed on the website.

Continuing to use the service after any changes have been made constitutes acceptance of the updated privacy policy. If you do not wish to accept the changes, you will have the option to close your account and withdraw any available balance.

The date of the most recent update is always displayed at the top of this page. To request a copy of a previous version, please contact support.

10Contact & Complaints

For any privacy-related questions, complaints, or requests, please contact Best99's data protection team:

  • Email: support@best99.click
  • Live Chat: Available on the website 24/7
  • Response Time: Typically within 24–48 hours

Best99 takes every privacy complaint seriously. Once a complaint is submitted, a reference number will be issued and regular updates will be provided.

If you are not satisfied with our response, you have the right to file a complaint with the relevant data protection authority.

Best99's Commitment to Protecting Your Data

Identity Protected

Your NID or passport details are used solely for KYC verification. This information is stored in encrypted form and can only be accessed by authorized personnel.

Financial Data Secured

Your bKash or Nagad number is used solely to process transactions. Best99 never shares payment information with any third party.

Location Not Tracked

Best99 does not track your precise location (GPS). Only your approximate country is identified via IP address, strictly for security purposes.

Chat History Protected

Customer support chat history is confidential and used solely for resolving issues.

No Unsolicited Marketing

Best99 does not use your information to send you unsolicited promotions. You can turn off any communications at any time through your notification settings.

Right to Data Deletion

After closing your account, you may request deletion of any data we are not legally required to retain.

Why Does best99 Value Your Privacy?

Using any online service requires sharing some personal information — but you have every right to know that it's in safe hands. Best99 Transparency is our highest priority. Everything written on this page is true, and we do what we say.

One of the biggest concerns among digital service users in Bangladesh is the misuse of personal data. Some platforms sell or repurpose their members' information. Best99 stands firmly against this practice. We want to be clear — your mobile number, name, and any other personal information have never been sold and never will be.

Many people feel uneasy about the KYC process — submitting a photo of your NID or passport can feel uncomfortable. At best99, however, this information serves one purpose only: verifying your age and identity. It is stored on encrypted, password-protected servers, and only staff directly involved in the verification process have limited access to it.

Gaming data — such as which games you played, how much you wagered, and what you won — is retained by Best99 for two reasons: to detect fraudulent activity, and to improve your gaming experience. For example, if you frequently enjoy cricket betting, relevant offers can be surfaced to you sooner. This data is never shared externally.

We are also transparent about IP address collection. When you log in to Best99, your IP address is logged. This is because an unexpected login from a different country on the same account is considered suspicious — and a security alert will be sent to protect your account. This is done entirely for your benefit.

Best99 regularly has security experts audit its systems through a process known as penetration testing — probing for vulnerabilities the way a hacker would, and fixing them before they can be exploited. No member data is used in this process; only the system architecture is tested.

In short — sharing your data with Best99 is like placing it in trust with us. We are accountable for that trust on both a technical and ethical level. Maintaining the confidence of millions of people in Bangladesh leaves no room for compromise on that commitment.

SSL Secured Data Not for Sale Your Rights, Guaranteed Regular Audits Encrypted Data

Our Technology for Data Security

256-Bit SSL/TLS Encryption

Bank-grade encryption technology. Every connection you make is encrypted — no one can intercept your data in transit.

Advanced Firewall

Best99's servers are protected by multi-layer firewalls. Suspicious traffic is blocked automatically.

Secure Data Centers

Servers are housed in internationally certified Tier-3 data centers with 24/7 physical and digital security monitoring.

Regular Backups

Member data is backed up on a regular basis, eliminating the risk of data loss due to technical issues.

Penetration Testing

Security experts regularly audit our systems for vulnerabilities and address any issues before they can cause harm.

Minimum Access Policy

Each staff member can only access the information required for their specific role — nothing more.

General Questions

In best99's Sports Betting section, you can follow real-time scores and key moments as live matches unfold. Click the "Bet" menu to see ongoing matches, then select any match to open a detailed live scorecard. Cricket fans get ball-by-ball updates — runs, wickets, overs, current run rate, and the last 5 overs are all on display. For football, goals, yellow and red cards, corners, and shifting odds on possible outcomes update in real time. While tracking live scores, you can also place in-play bets at the same time — giving you the chance to bet smart based on how the match is developing. Live scores are available whether you're on the mobile browser or the app. Before a big match, head to best99's "Bet" section to check pre-match odds and place your bets before kick-off or the first ball.

Forgot your password? No need to worry. Head to the Best99 login page and click the "Forgot Password" link. Enter your registered mobile number or email address, and an OTP (One Time Password) will be sent to you within seconds. Once you verify with the OTP, you'll be able to set a new password. A few things to keep in mind: – OTPs typically expire within 5 minutes, so use it promptly. – Your new password must be at least 8 characters long; a mix of letters and numbers is recommended. – If your mobile number or email has changed, please contact our support team for assistance. If the OTP doesn't arrive, check your spam folder first. If it's still not there, wait 5 minutes and try again. For any further issues, our live chat team is available to help right away.
Have a privacy question?

If you have any questions about this Privacy Policy, please get in touch with us: support@best99.click. See Also: Terms & Conditions and Responsible Gaming. best99 is exclusively for members aged 18+.

Safe & Trusted

Play on Best99 with confidence, knowing your data is fully protected.

Sign up and enjoy the safest online gaming experience in Bangladesh.

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